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FAQ's

ART

 COMMISSIONS

Commission prices depending on size, style, and specifications of the individual work. Quotes do include framing, taxes and shipping unless requested otherwise. Each commission usually takes 10-12 weeks to complete (it take at least 8 weeks to be dry enough to ship).  Read more about commissions here

PAYMENT TERMS

When purchasing artwork at kmglaess.com, our checkout system allows you to pay either credit, debit, or via a paypal account. Entire amount is due prior to shipment. Prices listed do not include taxes or shipping; for all minis, shipping is free.

PAYMENT PLANS

For commissions only: 15% non-refundable deposit due at time of engagement, remaining payment due prior to shipment. 

RETURN POLICY

All artworks (original or commission) are final sale once shipped.

SHIPPING INFORMATION

All works are shipped via UPS and are insured. 

All mini and petite works (pieces that are smaller than 24")  ship for free. 

FRAMING

Pieces 24" and over are all framed, you can find information about the frame in the artwork description. Frames and frame colors cannot be swapped or removed prior to shipment.

 

If you are interested in one of my un-framed petite or mini pieces, and want to add a gallery frame, you can do so for no extra cost. Please allow an extra 1-2 weeks for shipping and handling. 

PRINTS

I am currently researching the best way to sell prints through my online store. In the meantime, if you join my Patreon Family, you can receive mini and petite sized monthly prints and other exclusive items directly to your door! 

WHAT MATERIALS DO YOU USE?

Medium: Oil

Tools: Palette Knives, Brushes

Surfaces: Canvas, Birch Panels

Cradle: Birch, with natural finishing wax (on select works)

Varnish: Matte (on select works)

Frames: Wood or Metal Floater Frames

HOW LONG DOES IT TAKE FOR AN OIL PAINTING TO DRY?

It depends on the size and the amount of paint used, normally it takes 6-8 weeks until it is no longer tacky to the touch, 6 months until it is fully dry. 

ARE YOU WILLING TO DONATE YOUR WORKS FOR CHARITY?

Yes, in the past I have created custom pieces to donate to 501c3 Non-Profit Charities, though I reserve the right to choose what charities I support. 

DO YOU EVER PAINT LIVE AT EVENTS?

I have occasionally painted live at events. Usually these performances are for charity, or are paid. You are always welcome to watch my time lapse videos on my youtube channel at any time for free. 

DO YOU RENT YOUR ART TO COMPANIES?

Some of my pieces are for rent through the Cambridge Art Association

DID I SEE ONE OF YOUR PIECES AT AN OPEN HOUSE?

It is very possible. I have partnered with home staging and interior design studios as an alternative way to exhibit some of my works. 

DO YOU TEACH PRIVATE PAINTING LESSONS?

Due to COVID-19, I am currently not offering in-person group or private painting lessons. Once there is a vaccine readily available to the public, lessons will recommence in person. I do offer private zoom painting classes to a limited number of students. Please contact me if you are interested in my zoom classes. 

 

You are always welcome to watch my time lapse videos on my youtube channel at any time to watch me work, or to watch some of the tutorials that I post. 

HOW DO I KEEP UP-TO-DATE WITH THE LATEST NEWS?

Sign up for the newsletter, follow my instagram, and consider joining my Patreon Family

I post my works, inspirations, and BTS daily on instagram, I send out the Newsletter monthly, and all Patreon Family are offered exclusive perks that aren't shared with the general public. 

IN TOUCH

CONTACT

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©2020 Kerstin Glaess

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